“Making Change Work: Leading Change and Transition During Health IT Implementation” : “A new day is dawning for the way medical professionals conduct their daily work and care for their patients.“ Specifically, Electronic Health Record Adoption will dramatically change work flow processes and procedures, forcing medical professionals to let go of the old way of doing business and embrace new processes and procedures. In some cases this will mean the instant loss of expertise and the need to learn new skills. Scary indeed! This workshop will focus on the human side of change, and will draw upon real change management experience working with leaders to implement healthcare reform. This interactive presentation is designed to help healthcare change leaders, particularly technical managers, understand and deal with the human aspect of change. Critical to effectively managing change, participants will understand the difference between change and transition and be introduced to concrete tools and resources that senior leaders and front-line managers can use to effectively address resistance and successfully guide staff through transition.